Need to file a complaint about a product?


Contact our sales department or fill in a form and we will contact you without delay





tel:         +420 565 300 361
email:  insidesales@conteg.com

After submitting the warranty claim, we will contact you immediately.

Make a Claim Online



How processes the claims?


When you make a claim, you will be given a claims number (RMA). 

Return the goods for inspection by a technician. The goods will be sent for repair or replaced by a new piece

We'll keep you informed so that you always know the status of your claim.  

Claims are settled in the shortest time possible — within 30 days at the latest.



Contained Aisle System

Physically separates hot and cold zones, thus efficiently reducing operating costs and power requirements of the data center. Also prevents air mixing and eliminates hot spots.
Cool air is distributed to the cold zone by CoolTeg Plus in-row units or CoolTop above-rack units. Based on the arrangement, we differentiate between contained hot aisles (CHA) and contained cold aisles (CCA).
A contained aisle enables controlling the airflow based on pressure differences. It thus ensures supply of treated air exactly in the amount, the servers require, which has a positive effect on the operating costs and lifetime of the servers.
Aisles 900 to 1 800 mm wide are arranged either as two rows of free-standing racks or as a single row of racks facing a wall. In addition, they are fitted with roof panels and sliding doors which prevent any undesirable air circulation so that IT and cooling systems can operate with maximum efficiency, enabling the use of 100 % of the produced cold air.
The system can be complemented by a wide range of safety features such as an independent monitoring system RAMOS, a system of drop-down or openable ceilings, a hypoxic fire prevention system, and other safety measures.
The contained aisle system with the option for flexible expansion is suitable for any type of data center.

Complete Solutions 


Anixter Middle East F.Z.E 
P.O Box 16854
Jebel Ali Free Zone South
Dubai, UAE



tel.: + 971 4 80 67 100

Global distribution company


Saad Abaza
Country Sales Manager

tel: +966 12 66 444 63 EXT: 222
mob: +966-540265302
email: sabaza@global-ksa.com


Ahmed Abd El-Rahman
Product Manager

zel: +966 12 66 444 63 EXT: 225
mobile: +966 54 00 115 66



Anixter Middle East F.Z.E

P.O Box 16854
Jebel Ali Free Zone South
Dubai, UAE



tel.: + 971 4 8067100



United Technology Group

Building E, Office 537
P.O.BOX: 644253
DWC - Dubai – UAE



tel.: +9714 8879177
fax: +9714 8879294
e-mail: sales@utgme.com



Nile Technical Agencies Co. Ltd

P.O. Box 1292
Khartoum 11111

Elwaleed M. Mohamedain

tel.:+249 (0) 912 300065
email: mohamedain@niletechna.com


Souccar for Electronic Industries LLC.


Waseem Chamaa
Head of SEI Commercial Dept.

tel: +963 11 5434200
mob: +963 992 102050